Christopher Doneth-Hillier
Pilot. Human Performance Specialist.
Gain the leading edge
Christopher Doneth-Hillier
Pilot. Human Performance Specialist.
Gain the leading edge
Observe, Orientate, Decide, Act
Deriving its name from the decision making cycle created by US fighter pilot and strategist Colonel John Boyd, OODALOOP brings military strategy and aviation ways of thinking to your organisation to help you gain the leading edge.
The Concept
With 'human error' being the leading cause of aviation accidents, over the last few decades pilots have had to learn why humans make errors, what affects performance and how to increase mission success.
These concepts are relevant to any high performing team in any sector and it's my job to bring those lessons to your organisation.
What I do
I enhance individual and team success through facilitated training sessions, focussing on the cognitive and interpersonal skills that affect human performance.
I'll help you think differently about working under pressure, team dynamics, human error, decision making, communication, situational awareness, mental processing and leadership.
You'll think more about how humans operate and in turn get the best out of the humans that form your business.
Why me?
With 22 years' experience of military and commercial flying in the most demanding of environments from the warzones of Iraq and Afghanistan to high pressure VIP flying for the UK's most senior figures, I have led teams to achieve mission success time after time. I'm passionate about human performance and how to get the best out of people to achieve the strategic goals of your organisation.
Performance Areas
Communication
Threat and Error Management
Threat and Error Management
Do you always get your message across? Are you confused about what's being asked of you? Are you bombarded with superfluous information? Is communication clear, timely and accurate in your business?
Threat and Error Management
Threat and Error Management
Threat and Error Management
Do team members openly report and discuss mistakes? Does your organisation learn from errors to become more resilient? How do you identify threats to your business? Why is an open culture so important? Do you have a blame culture?
Workload Management
Threat and Error Management
Stress and Performance
Do you prioritise effectively? Do you struggle under mounting pressure? Are deadlines daunting? Are you an effective delegator? Does your performance degrade as the work piles high? Do you feel a loss of control, frustration?
Stress and Performance
Threat and Error Management
Stress and Performance
How do leaders and team members manage pressure? Are team members off work due to stress? How does stress affect performance? How much pressure is induced by the organisation?
Performance areas
Leadership and Teamwork
Leadership and Teamwork
Leadership and Teamwork
What is effective leadership? What makes a good team member? Are your vision and strategy fully understood by your team? Are team members truly empowered?
Situational Awareness
Leadership and Teamwork
Leadership and Teamwork
Can you maintain the bigger picture? Where does your information come from? Are team members task focussed? Can you spot threats early enough or are you always 'firefighting'? Does your team share a mental model?
Decision Making
Leadership and Teamwork
Decision Making
How are decisions made in your organisation? Do you struggle to generate options? Do emotions determine actions? How well do you define the actual problem? Do you challenge and review decisions based on new information? Do you focus on what is right rather than who is right?